Detention Calculator
Turn wasted dock time into revenue by calculating exactly what shippers owe you.
A detention calculator determines how much a shipper or receiver owes a carrier for holding a truck at a facility beyond the agreed free time. It works off three timestamps — appointment time, driver arrival, and checkout — subtracts the contracted free allowance, and converts the remaining overtime hours into a dollar amount at your detention rate. For dispatchers and ops teams, this turns a vague "we sat there forever" complaint into an exact, defensible number that can be invoiced or disputed with documentation behind it.
The calculator runs on the same timestamps already on the driver's check-in sheet or BOL. Enter them once and it returns billable hours and the exact amount owed.
Built for dispatchers, fleet owners, and back-office staff who file detention claims against brokers and shippers. If your contracts include detention pay but you're currently estimating hours by memory or rounding times by hand, this calculator removes the guesswork and produces a clean, time-stamped breakdown that holds up when a broker pushes back on a claim.
A driver has a 9:00 AM appointment and arrives at 8:55 AM, but isn't checked out until 12:40 PM — a total of 3 hours and 45 minutes on site. The contract includes a 2-hour free allowance at a detention rate of $65/hour. Subtracting the 2 free hours leaves 1 hour and 45 minutes billable, or 1.75 hours. At $65/hour, that comes to $113.75 owed in detention pay. The calculator logs the exact timestamps behind that number, so the claim sent to the broker shows precisely when the truck arrived, when it was released, and how the billable time was derived — not just a rounded estimate.
Detention charges are one of the most under-collected revenue streams in trucking, mostly because tracking wait time by hand is tedious and easy to skip when dispatch is busy moving the next load. Brokers and shippers rarely volunteer detention pay — it almost always has to be claimed, and claims without precise timestamps and a clear hourly breakdown are far easier to deny or delay. A documented, time-stamped detention calculation shifts the burden of proof onto the carrier's side, making it harder for a broker to dispute the charge and faster to get paid. Over a month of regular long dock waits, properly claimed detention pay can add up to a meaningful share of a truck's revenue that would otherwise just be absorbed as lost time.